COVID-19 contact tracing app reviews reveal concerns and motivations around adoption.
Erica L DixonSukanya M JoshiWilliam J FerrellKevin G VolppRaina M MerchantSharath Chandra GuntukuPublished in: PloS one (2022)
Uptake was the largest barrier to success for ENS apps, but states can use insight from app store reviews to better position themselves if they choose to develop further public health apps.