User Satisfaction With a Daily Supportive Text Message Program (Text4PTSI) for Public Safety Personnel: Longitudinal Cross-Sectional Study.

Gloria Obuobi-Donkor Ejemai Amaize Eboreime Reham A Hameed Shalaby Belinda Agyapong Natalie Phung Scarlett Eyben Kristopher Wells Raquel da Luz Dias Carla T Hilario Chelsea Jones Suzette Bremault-Phillips Yanbo Zhang Andrew James Greenshaw Vincent Israel Opoku Agyapong

Published in: JMIR formative research (2023)

PSP who responded to the follow-up surveys reported high user satisfaction and appreciation for receiving the Text4PTSI intervention during the 6-month program. The reported satisfaction with the service provided could pave the way to ensuring a better uptake of the service with potential effectiveness to end users.

Keyphrases

mental health
healthcare
smoking cessation
randomized controlled trial
quality improvement
cross sectional
systematic review
physical activity
risk assessment