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Job satisfaction and work overload among mental health nurses in the south of Brazil.

Jacqueline Flores de OliveiraAlessandro Marques Dos SantosLuciene Smiths PrimoMara Regina Santos da SilvaEliana Soares DominguesFernanda Pedrotti MoreiraCarolina David WienerJean Pierre Oses
Published in: Ciencia & saude coletiva (2019)
This study assessed job satisfaction and work overload among doctors, nurses, psychologists, and nursing technicians working in community mental health services and conducted a comparison between nurses and other healthcare professionals. Using convenience sampling, a cross-sectional study was conducted with 61 healthcare professionals working in psychosocial care centers in a municipality located in the South Region of Brazil. Data was collected using a sociodemographic questionnaire, work impact assessment scale (Impacto - Br), and mental health professional satisfaction scale (Satis - Br). Data analysis was performed using the statistical software package SPSS 21.0. The average overall work overload score of nurses was 2.92 ± 0.42 and the average overall job satisfaction score was 3.38 ± 0.51. The level of satisfaction of nurses with the quality of services provided was lower than that of other professionals (3.36 ± 0.77 compared to 3.78 ± 0.56, respectively; p = 0.04). The factor that had the greatest negative influence on work overload among nurses was feeling physically tired (2.99 ± 0.92), while the factor that had the greatest positive influence on job satisfaction was good working relationships (4.06 ± 0.65).
Keyphrases
  • mental health
  • healthcare
  • data analysis
  • mental illness
  • social support
  • primary care
  • quality improvement
  • physical activity
  • cross sectional
  • chronic pain
  • electronic health record
  • patient reported