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"It reminds me and motivates me": Human-centered design and implementation of an interactive, SMS-based digital intervention to improve early retention on antiretroviral therapy: Usability and acceptability among new initiates in a high-volume, public clinic in Malawi.

Jacqueline HuwaHannock TweyaMaryanne MureithiChristine Kiruthu-KamamiaFemi OniJoseph ChintedzaGeldert ChiwayaEverlyn WaweruAubrey KudzalaBeatrice WasunnaDumisani NdhlovuPachawo BisaniCaryl Feldacker
Published in: PloS one (2023)
The 2wT app for early ART retention appears highly usable and acceptable, hopefully creating a solid foundation for lifelong engagement in care. The HCD approach put the local team central in this process, ensuring that both patients' and Lighthouse's priorities, policies, and practices were forefront in 2wT optimization, raising the likelihood of 2wT success in other routine program contexts.
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