Enhancing Access Through Language-Tailored Approach in Telehealth and Veterans Video Connect: Traumatic Brain Injury (TBI) Veterans Satisfaction Assessment.
Irma L Molina-VicentyIsabel C Borras-FernándezYuri QuintanaElimichelle Robles-GierboliniCamila I Canales-EmanuelliGyana SrivastavaMarleni Pagán-RamosGraciela Vega-DebienGerardo Jovet-ToledoCharlene PopeBoyd DavisCourtney A George-FelixGabriela S Betances-ArroyoRaul Nazario-MartínezPublished in: Military medicine (2024)
Patients conveyed positive experiences, but qualitative data revealed actionable targets for optimization like infrastructure and coordination improvements. Key limitations include small samples and lack of comparison to in-person care. Still, high satisfaction coupled with specific user feedback highlights telehealth's potential while directing enhancements. The results found high Veteran satisfaction with Spanish/English TBI telehealth, but mixed methods illuminated salient domains for better accommodating user needs, particularly regarding logistics and technology. Rigorously integrating experiences with metrics over expanded diverse samples and modalities can further guide refinements to enhance telehealth with a language-tailored approach.
Keyphrases
- traumatic brain injury
- end stage renal disease
- mental health
- ejection fraction
- healthcare
- autism spectrum disorder
- severe traumatic brain injury
- palliative care
- chronic kidney disease
- smoking cessation
- systematic review
- peritoneal dialysis
- electronic health record
- randomized controlled trial
- study protocol
- machine learning
- clinical trial
- single cell
- quality improvement
- big data
- mild traumatic brain injury
- deep learning
- data analysis
- affordable care act