What features are considered important for electronic safety-netting tools to UK general practice staff? An interview and Delphi consensus study.

Primary care staff indicated that tools which were not specific to cancer or any other disease and had features that promoted their flexible, efficient, and integrated use were important. However, when the important features were discussed with our PPI group they expressed disappointment that features they believed would make E-SN tools robust and provide a safety-net that is difficult to fall through did not reach consensus. The successful adoption of E-SN tools will rely on an evidence base of their effectiveness. Efforts should be made to assess the impact of these tools on patient outcomes.