Implementation of a referral and expert advice call Center for Maternal and Newborn Care in the resource constrained health system context of the Greater Accra region of Ghana.
Ebenezer Oduro-MensahIrene Akua AgyepongEdith FrimpongMarjolein ZweekhorstLinda Amarkai VanotooPublished in: BMC pregnancy and childbirth (2021)
The call center is a potentially useful and viable M-Health intervention to support referral and clinical decision making in the LMIC context of this study. However, health systems challenges such inadequacy of human resources, unavailability of referral beds, poor health infrastructure, lack of recurrent financing and emergency transportation need to be addressed for optimal functioning.