Spelling Errors and Shouting Capitalization Lead to Additive Penalties to Trustworthiness of Online Health Information: Randomized Experiment With Laypersons.

Harry J Witchel Georgina A Thompson Christopher Iain Jones Carina E I Westling Juan Romero Alessia Nicotra Bruno Maag Hugo D Critchley

Published in: Journal of medical Internet research (2020)

Distinct indicators of incivility independently and additively penalize the perceived trustworthiness of online text independently of lay insight, eliciting a medium effect size.

Keyphrases

health information
social media
double blind
open label
healthcare
social support
depressive symptoms
physical activity
placebo controlled
phase iii
patient safety
smoking cessation
phase ii
clinical trial
emergency department
randomized controlled trial
quality improvement