COVID-19 Vaccine Equity and Access: Case Study for Health Care Chatbots.
Jose G Perez-RamosMariela Leon-ThomasSabrina L SmithLaura SilvermanClaudia Perez-TorresWyatte C HallSuzannah IadarolaPublished in: JMIR formative research (2023)
This pilot project demonstrated the feasibility and capacity of an innovative ICT to share COVID-19 information within diverse communities. Creating a chatbot like Ana with bilingual content contributed to an equitable approach to address the lack of accessible COVID-19-related information.