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Challenges in engaging patients in feedback conversations for health care professionals' workplace learning.

Carolin SehlbachMatthijs Hugo BosveldSjim RommeMarieke A NijhuisMarjan J B GovaertsFrank W J M Smeenk
Published in: Medical education (2024)
Patient feedback can contribute to professionals' practice-based learning but requires navigating tensions around conflicting roles and power dynamics in the treatment relationship. Both patients and health care professionals need to embrace vulnerability and may need facilitation and guidance to use patient feedback effectively. Attention to power dynamics, if not a shift towards collaborative relationships, is however crucial to engage patients in feedback conversations, thereby capitalising the power patients posses.
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