Friends from the Future: A Scoping Review of Research into Robots and Computer Agents to Combat Loneliness in Older People.
Norina GasteigerKate LoveysMikaela LawElizabeth BroadbentPublished in: Clinical interventions in aging (2021)
Evidence to date suggests that robots can help combat loneliness in older adults, but there is insufficient research on computer agents. Common strategies for reducing loneliness include direct companionship and enabling social interactions. Future research could investigate other strategies used in human interventions (eg, addressing maladaptive social cognition and improving social skills), and the effects of design features on efficacy. It is recommended that more robust experimental and mixed methods research be conducted, using a combination of validated self-report, observational, and interview measures of loneliness.